Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our client service crew is qualified to speedily care for all our shared web hosting clients’ inquiries and help inquiries. Via our ticketing system, it will be easy to supply your issue and a support staff representative will, no doubt go back to to you in less than max 60 minutes. In fact, practice has shown that the typical resolution time period is Twenty minutes.

  • Top quality support service

  • A Top–quality Support Service

  • Our help and support service is offered by a team of trained professionals who will be able to reply to your query in a timely manner. You’ll be able to get hold of the support team by launching a tech support ticket from your Online Control Panel or by sending us an email message. On working days, you can also contact us on the phone or take advantage of the online chatting option.

  • Intuitive help center

  • An Intuitive Help Section

  • Our company has incorporated a wide–ranging education base into the Control Panel so as to have valuable step–by–step instructions at any time. Each area of the Control Panel possesses its own contextual help area displaying a selection of how–to posts. We have also made videos to offer you with a much better idea of the simplest way to accomplish any presented job.