1 hour ticket response
We are focused on supplying a rapid and appropriate reply to every trouble ticket posted by a user. Our skillful help desk team members will review your problem and will think of the most effective option. We offer a 1–hour response time guarantee for all helpdesk tickets. Actually, the average client support ticket response time has proven to be twenty minutes.
A Top–Quality Support Service
We’ve got a team of web hosting support techs who are ready to respond to all your inquiries whenever you need assistance. Most of our client service team members have many years of experience in the shared web hosting industry, which means that you can always depend on prompt and detailed answers to your concerns.
An Intuitive Help Center
In the Online Control Panel you’ll find an easy–to–navigate Help Center section where you can get quick tips on how you can use our hosting services. You can find the answers to your questions in our F.A.Q. database, find more information in the web hosting account management articles or check our step–by–step video tutorials.