If you’ve never opened a hosting account or you’ve switched companies and the new one deploys a Control Panel tool that you have not seen before, you may get puzzled about how to perform a particular operation in your account or on your desktop PC. This is the reason why, some web hosts have prepared a knowledge base, which outlines the most common enquiries and difficulties associated with the particular platform they use, instead of adding only general facts. This kind of knowledge base will help you find the desired info quickly and effortlessly, so you will not have to invest time and energy on stuff that might require something as simple as pushing a button or selecting a tickbox. In this way, not only can you get things done, but you can also acquaint yourself with loads of new and interesting facts, both about the way you can administer your account and about the way the hosting service functions in general.

Extensive Online Documentation in Shared Web Hosting

If you have bought your very first shared web hosting package through our company or have transferred your site over to us, you will get familiar with our services and our custom-created Hepsia hosting Control Panel in a jiffy thanks to the fact that we have prepared an extensive web-based knowledge base where you can find all the info that you will ever need – both general info in regards to the web hosting service as a whole and more specific info about the different functions that you can make use of and the obstacles that you may run into. The articles themselves are available in 2 places. The entire article list is accessible through the Help section of the Control Panel. You can read articles that are dedicated to the different features in every Control Panel section too. You can discover how to accomplish pretty much everything, from enabling an .htaccess configuration file to administering a mailing list, and all the articles include elaborate instructions, so you will never become puzzled due to an ambiguous text. Needless to say, if you come across a more specific obstacle and you cannot find anything about it in our knowledge base, you can touch base with our tech support staff 24/7/365.

Extensive Online Documentation in Semi-dedicated Hosting

Our semi-dedicated servers feature a comprehensive article library where you can find any info that you might need about our web hosting services or about the Hepsia hosting Control Panel that we use. We’ve prepared it based on the feedback that we’ve gathered from our clients over the years and, hence, our articles cover particular problems that you may come across and suggest the most efficient way to rectify them, for instance receiving an HTTP 500 error message or not being able to send email messages from your computer even though you have the correct SMTP server settings. The articles are available in each section of the Control Panel and you can consult them whenever you want. They can help you improve your knowledge not only about our platform, but also about the web hosting field in general, as they include how-to guides and general info such as what file permissions or cron jobs are.