When your hosting provider supplies live chat support, you're able to speak with an agent in real-time and find out useful info or get an issue resolved in a timely manner. The key advantage of using chat as an alternative to calling to consult with a live person is that you need just a computer with world wide web access, therefore you won't pay any fees when you are in another state or country. Furthermore, it'll be simpler to copy and paste information for instance domains, usernames or error messages i.e. details that are sometimes hard to give to the other party on the telephone. The real-time chat is also a much faster way to contact your web hosting supplier's support crew as compared to using a ticketing system. Last, but not least, if some problem requires some more time to be dealt with, you'll be able to do something else while you wait for guidance on the live chat, so that you will not waste time - something that's impossible in case you're on the telephone.

Live Chat Support in Shared Web Hosting

We provide a live chat support service for all of the shared web hosting that we offer and we are able to support you with almost everything live. In case you do not have an account with our company yet, we're able to provide you with more details about the packages in order to help you to get the most appropriate plan. If you are a current client, we are able to assist you with any general or billing matter plus with plenty of common tech troubles, such as an e-mail address setup in a desktop e-mail client. In case you can't give us a call for whatever reason or you're in some country where we do not have a local telephone number, the live chat will be the best way to get in touch with us. Of course, some issues need additional time to investigate and test, so you will need to open a support ticket to our technicians, but nonetheless, we can save you time and assist you with quite a lot of troubles on the chat.

Live Chat Support in Semi-dedicated Hosting

We provide a live chat service that is accessible to all of our potential and current customers. If you're looking for a new web hosting account, you can chat in real time to one of our agents and obtain more details about our Linux semi-dedicated hosting services so that you can pick the optimal plan for your websites. In case you already have an account with us, we will be able to support you in a timely manner with billing, general and first-level techissues. Though sometimes you will need to open a support ticket since there're problems that can't be resolved through a live chat, we can assist you with lots of standard jobs, for example setting up an e-mail account in an e-mail client or redirecting one domain to another. This way, you'll get quick support and you'll save plenty of time.